Who we are and what we do 👋

Higherin is on a mission to help ambitious young people land their dream careers. We connect students with leading employers through our careers platform, showcasing apprenticeships, placements, internships, and graduate opportunities across the UK. Alongside this, our creative agency partners with top brands to bring career discovery to life in new and exciting ways.

The Role 🛼
Are you a commercial leader with a proven track record of winning significant new clients in the creative, media, or employer brand space? Higherin is seeking a highly motivated and collaborative Head of Client Growth to drive new business for our Agency offering.

The Head of Client Growth is responsible for generating, qualifying, and converting high-quality new opportunities. You will be the commercial spearhead, collaborating with our Account Directors, Creative, Operations, Strategy, and Delivery teams to shape effective, innovative, and deliverable proposals.

Core Responsibilities 🍏
1. Drive New Business and Pipeline Growth

Execute a targeted new business strategy focused on early talent market priorities and commercial goals.
Build prospect lists, conduct outreach, and open/qualify opportunities where Higherin can deliver strong value.
Maintain accurate pipeline management and forecasting within HubSpot.

2. Lead the Pitch and Proposal Process

Lead discovery sessions with senior client stakeholders to define objectives and success measures.
Translate client needs into clear internal briefs.
Coordinate proposal development and lead the pitch team, ensuring a confident and consistent narrative.

3. Commercial Leadership and Continuity

Negotiate commercials, scope, and contractual terms.
Oversee the production of Statements of Work (SOWs).
Act as the commercial client lead for Year 1, ensuring commercial alignment, continuity from pitch to delivery, and supporting senior-level relationship building.

4. Collaborate

Work closely with internal teams to ensure proposals are deliverable and commercially sound.
Act as a commercial coach for the delivery team.
Align with the B2B Marketing function on campaigns, events, content, and outreach strategy, providing market insights to refine our positioning.

Essential Skills and Experience ✅

Proven experience leading multi-disciplinary pitches and winning new clients, ideally in an agency setting.
Experience in business development or client leadership roles within creative, media, employer brand, or B2B services.
Familiarity with CRM-driven sales processes (ideally HubSpot).
Knowledge of early talent, employer brand, or recruitment marketing.
Excellent communication, presentation, and proposal-writing skills.
Commercially confident, able to structure clear, profitable scopes and pricing models.
A professional, collaborative leadership style, with the ability to mentor Account Directors and work across multiple disciplines.
Reliable and confident in operating within a clearly defined sales process, with strong organising and project management abilities.

Hybrid working✨

We have a hybrid work set-up, and you'll be expected to work from our Brixton office every Thursday with our client-facing teams. Other travel to client offices (mostly in London) across the UK will be required.

Salary 💰

Between £55,000 and £65,000 per annum, depending on experience, plus commission.

Application process 💻

First stage: video interview with the People Director, Ruby.
Second stage: in-person (where possible) interview and task with Commercial Director, Abbie, and Head of Business Development, Jordan.
Final stage: in-person interview with CEO, Ali, Head of Client Delivery, Charley, and Creative Director, Rob.

All candidates must have proof of the right to work in the UK. We cannot provide visa sponsorship for this role.